Page 5 of 7: EPIC-Mobile Apps, playground and on-call processes

*Email Summary Provided by: Dr. Ashley Verduyn, Vice President Medical Affairs, Providence Healthcare*

EPIC offers two mobile apps: Haiku for smartphones and Canto for iPads. These apps are designed to provide convenient access to essential functions like medication ordering. Unity Health has made both apps easily available to physicians and clinicians—you can download them directly onto your personal devices without any additional security requirements. Download instructions for your reference are attached.

Both Haiku and Canto have received excellent feedback for their user-friendly design and functionality, particularly for order entry and secure messaging when off-site. After go-live, direct order entry by physicians will be the preferred method for off-site coverage. Where possible, please use the app to enter orders yourself. Telephone orders will still be permitted in certain circumstances, such as when driving or if the system is inaccessible.

Once you complete your EPIC training, you’ll be able to access the system from desktops at SMH or remotely through Citrix using the EPIC Hyperspace icon (see below). This is the live system, meaning any preferences or templates you set up now will be retained when the system goes live. However, please note that some functions, such as ordering, are not yet fully operational in the live environment.

To practice key functions like note creation, ordering, and medication reconciliation, We encourage you to use the EPIC Playground after training. The Playground is accessible through Citrix, attached is a tip sheet to guide you.

The Playground icon looks like this:

And Epic Hyperspace icon looks like this:

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Mobile Apps Download instructions:

Step 1: Install application

▪ You must first install “Epic Canto” and/or “Epic Haiku” on your personal device from the Apple App Store and/or the Google Play Store.

Step 2: Load configuration

▪ OPTION 1 - If you opened this tip sheet on the device you installed the application, click on the link below. The application will launch and load the configuration.

▪ OPTION 2 – If you opened this tip sheet from another device (workstation) and not on the device you have installed the application, click on the link below. Select the correct tab to display the QR code for the application you downloaded (Epic Canto and/or Epic Haiku).

▪ Pick up your mobile device to scan the QR code.

 https://rp.epic.unityhealth.to/mobile/