Page 4 of 10: Reminders and instructions for Epic Systems Training registration

Please note: All DOM physicians including courtesy and clinical associates:  Even if you are using/have recently used Epic at another hospital, you are still required to register for training at SMH.  A training exemption will be made available for physicians who have recent and related Epic experience but until the exemption process opens in August, all physicians should secure a spot for training. Don’t delay – training spots are quickly filling up.

Please be reminded that all Unity Health staff and physicians who will use the new Epic EPR system once it launches on Nov. 30 are required to complete Epic Systems training ahead of go-live. Physicians are responsible for registering themselves. Training registration is now open. Please see below for important reminders and step-by-step instructions on how to register. 

Registration instructions 

Training has been preassigned in Elevate, Unity Health’s Learning Management System (LMS). To enrol in a classroom training session, please see this tip sheet, this how-to video or follow the steps below. You can also find an introduction to Elevate in this short overview video.

1. Sign into Elevate (https://elevate.unityhealth.to) using your Unity Health credentials. This is the same network username and password that you use to log into other Unity Health systems. 
   • Note: You can access Elevate through any browser and on any device. You do not need to be logged into Citrix or FortiPortal, or on a Unity Health device. 
2. Once logged in, you’ll see a My Learning Progress widget on the right-hand side of the home page, below the Elevate banner. In that widget, find the course you want to enrol in. 
   • Note: You won’t be able to see your Epic Systems training courses until 7 a.m. on June 24. If you still don’t see your courses after that time, click on “View All” at the bottom right-hand side of the widget. 
3. Click on the course title you want to enrol in. 
4. In the Enrolment Options box, click on the “Choose Session” button. 
5. From the available list of sessions, select the one you want to enrol in. 
6. Click the “Confirm” button to enrol in the chosen session. 

If you encounter any issues trying to register once the training registration window opens, please log a ticket with the HelpDesk using the ServiceNow portal (NOT via phone or email). A member of the EPR Education team will review your ticket and get back to you as soon as possible.