Please see below for the following updates:

• Reminders and instructions for Epic Systems Training registration
• Impact to 3T MRI scanner at St. Michael's
• Order set Consolidation
• Review the new policy on Indigenous Reconciliation

Please be reminded that all Unity Health staff and physicians who will use the new Epic EPR system once it launches on Nov. 30 are required to complete Epic Systems training ahead of go-live. Physicians are responsible for registering themselves. Training registration is now open. Please see below for important reminders and step-by-step instructions on how to register. 

Registration instructions 

Training has been preassigned in Elevate, Unity Health’s Learning Management System (LMS). To enrol in a classroom training session, please see this tip sheet, this how-to video or follow the steps below. You can also find an introduction to Elevate in this short overview video.

1. Sign into Elevate (https://elevate.unityhealth.to) using your Unity Health credentials. This is the same network username and password that you use to log into other Unity Health systems. 
   • Note: You can access Elevate through any browser and on any device. You do not need to be logged into Citrix or FortiPortal, or on a Unity Health device. 
2. Once logged in, you’ll see a My Learning Progress widget on the right-hand side of the home page, below the Elevate banner. In that widget, find the course you want to enrol in. 
   • Note: You won’t be able to see your Epic Systems training courses until 7 a.m. on June 24. If you still don’t see your courses after that time, click on “View All” at the bottom right-hand side of the widget. 
3. Click on the course title you want to enrol in. 
4. In the Enrolment Options box, click on the “Choose Session” button. 
5. From the available list of sessions, select the one you want to enrol in. 
6. Click the “Confirm” button to enrol in the chosen session. 

If you encounter any issues trying to register once the training registration window opens, please log a ticket with the HelpDesk using the ServiceNow portal (NOT via phone or email). A member of the EPR Education team will review your ticket and get back to you as soon as possible. 

Reminders 

• Training courses have been pre-assigned in Elevate. Physicians are only responsible for selecting the date, time and location that they want to attend training.  
• ALL Unity Health physicians are required to register for training. A training exemption will be made available for physicians who have recent and related Epic experience but until the exemption process opens in August, all physicians should still secure a spot for training. 
• Physicians will have to dedicate one day for Epic training, to be done in-person. 
• Physicians do not need to register immediately on June 24 but please note that classroom training sessions will be available on a first come, first served basis.  
  • Each track has a collection of date/time options that are fixed and cross the three sites.  
  • Based on information provided by clinical groups, some tracks include Saturday options. 
  • There are enough classes for everyone, and everyone will have to choose one. 
  • Epic requires that all physicians at Unity Health be registered by Aug. 30. 
• Registration is NOT restricted to your home site. It's recommended that you choose the date/time that works for you, and do not restrict yourself by only looking at one site. 

Thank you in advance for your attention to this. If you have any questions, please see the resources available on the EPR System Training page on UnityNet or email [email protected]. 

The Medical Imaging Department at St. Michael’s Hospital is experiencing a significant technical issue affecting one of the 3T MRI scanners. The MRI scanner was taken out of service Monday night due to a technical problem. The system requires significant repairs, requiring new parts and a comprehensive repair process. Consequently, the MRI system will be unavailable through Monday and into Tuesday. Tentatively, service is anticipated to resume on Tuesday, July 23 at noon.

We will continue to provide inpatient and Emergency Department service utilizing our three remaining MRIs (1x 3T and 2x 1.5T). However, many outpatient exams must be rescheduled. Please inform your teams and colleagues.

Thank you for your patience and understanding. We will provide an update when available.

Thanks, everyone, for your work to date on the order set consolidation.  I appreciate that it’s a huge amount of work including cross-site collaboration. Your work on these order sets is a critical component of successful EPIC implementation – thanks so much! Please see the latest audit report of how we’re doing with the order set work.

Unity Health has committed to changing our relationship with Indigenous peoples by making every effort to respect and affirm the inherent rights and freedoms of Indigenous peoples. To help guide and encourage our efforts towards reconciliation, Unity Health has launched its first Indigenous Reconciliation policy.

Developed by the Office of Indigenous Wellness, Reconciliation and Partnerships (OIWRP), the policy provides the foundations to ensure that all Unity Health staff, physicians and learners are knowledgeable about the legislative framework concerning Indigenous patient care; have the necessary information as to why we have a policy about Indigenous wellness, reconciliation and partnerships; and what is expected of everyone who learns and works within Unity Health.

Leaders are kindly asked to review the policy at their earliest convenience. In particular, please take note of the procedures section, which stipulates that all Unity Health staff, physicians, learners and leaders should actively engage the OIWRP when wanting to engage in activities involving Indigenous peoples or population health, including process improvements, patient care, research and data collection, and heed the recommendations provided.

The policy can be found on the OIWRP page on UnityNet and in the policy system. Any questions about the policy or requests for the OIWRP can be directed to [email protected].

Please note that Roberta Pike, Director of Indigenous Wellness, Reconciliation and Partnerships at Unity Health, will be speaking about this policy at various clinical committee and council meetings in the fall. Please stay tuned for more information.